At SuperSmarts.ai Consulting (“SuperSmarts.ai” or “SSAI”), we prioritize your privacy and take appropriate measures to protect the personal information you share with us. This policy explains what data we collect, how we use it, and the steps we take to secure it.

We may collect the following personal and business information:

• Name, Email address, and Phone number

• Payment details for invoicing and transaction processing

• Additional contact information (e.g., address) as needed for consulting services

• Business-related information relevant to our consulting engagement

We use your information to:

• Provide and improve our consulting services

• Process payments, manage invoices, and facilitate refunds

• Schedule consulting sessions and manage cancellations or rescheduling

• Communicate updates, timelines, and relevant project information

• Send newsletters, targeted updates, or service-related notifications

• Solicit feedback and testimonials, with your prior written consent

• Conduct internal analysis to improve SSAI’s offerings

• Third-Party Services: Personal data may be shared only as necessary to process transactions (e.g., with Stripe) or comply with legal obligations.

• Confidentiality: All consulting deliverables, including custom prompts and methodologies, are provided for your internal use only. Unauthorized sharing, resale, or public distribution without our written consent is prohibited.

• Your personal and business data is securely stored in cloud-based systems with access restricted to authorized personnel.

• SSAI regularly reviews and updates security protocols to ensure alignment with industry standards and applicable privacy laws.

• We implement encryption, access controls, and secure authentication measures to protect your data.

You retain the right to:

• Access the personal data we store about you

• Request corrections to any inaccuracies

• Request deletion of your data, subject to any legal or contractual obligations

• Withdraw consent for public use of feedback or testimonials

• We currently do not use cookies but may do so in the future. Any changes will be reflected in this policy.

• During email, video, or phone communication, we may exchange data necessary to provide tailored consulting services.

• Video calls will only be recorded with your prior consent. If we intend to record a video call, we will inform you in advance and obtain your consent. You may decline to have sessions recorded.

• We may use demographic data to create targeted advertising on social media platforms. Each platform has its own privacy policies, which we encourage you to review:

  • LinkedIn

  • Instagram

  • Facebook

  • TikTok

• SSAI will obtain your written permission before publishing any personal testimonials or feedback on social media or other marketing channels.

We use third-party services for payment processing, content generation, and cloud storage. Please review their privacy policies to understand how they handle your information:

• Stripe

• LinkedIn

• ChatGPT

• OpenAI

• Microsoft OneDrive

• Wix Studio

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SSAI may recommend or use third-party AI tools and other platforms to enhance your business operations. However, SSAI is not responsible for the security, privacy practices, or functionality of these tools.

Clients are responsible for reviewing and understanding the privacy policies and terms of any third-party platforms they choose to use.

• AI-generated outputs may be incomplete or contain inaccuracies. Clients are responsible for validating all results before applying them to business operations.

• SSAI is not liable for issues resulting from the use of AI tools, as outcomes depend on factors beyond our control, including tool configurations and external conditions.

• We encourage clients to seek independent legal or technical advice to ensure compliance when using third-party platforms or AI tools.

To support your understanding of AI, privacy, and cybersecurity, we encourage you to explore these external resources:

• OECD AI Principles Overview

• NIST Cybersecurity Framework

• The European Commission’s AI Guidelines

• GDPR Overview

• California Consumer Privacy Act (CCPA)

• FTC’s Guide on AI and Data Privacy

• Microsoft Trust Center

• SSAI retains personal information as long as needed to fulfill service obligations, meet contractual requirements, or facilitate future engagements.

• If you request data deletion, we will securely remove your data unless legal or contractual obligations require otherwise.

• For clients based in the European Union, we comply with the General Data Protection Regulation (GDPR), ensuring your right to access, modify, and delete personal data.

• SSAI also aligns with the California Consumer Privacy Act (CCPA) to meet the privacy expectations of U.S.-based clients.

• In the event of a data breach, SSAI will notify affected clients within 72 hours of confirmation. We will take reasonable steps to contain the breach and provide recommendations to mitigate further risks.

• We will cooperate with law enforcement or regulatory authorities if required for an investigation.

• SSAI may update this privacy policy as needed. Significant changes will be posted on our website, and we will notify clients via email at least 15 days in advance.

• If you have any questions or concerns about this policy or our data practices, please contact us at info [at] supersmarts [dot] ai (written as such to minimize exposure to spam bots).

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Last updated: 03-10-2025.